Here are some frequently asked questions:
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- How can I sell through this market?
- What if I cannot pick up my order?
And here are some answers:
Are there membership fees?
To effectively manage this market and to sustain it over the long term, we ask that you pay an annual fee of $20 (taxes included) per household. This Membership Fee also gives you access to the entire Cariboo Homesteader group of services – for more information, please contact the Market Manager. Growers are asked to pay an annual fee of $50 (taxes included) which includes their membership fee.
Will I have to buy vegetables I don't want?
Provisioning for your home through the Cariboo Homesteaders’ Market gives you the selection of a traditional Farmer’s Market from the comfort of your home! You can browse the available products and order what you want, in the quantities that you want, from the Growers that you want. As a Member, you will receive a weekly e-mail telling you about the available products. The e-mail will include a link to the Cariboo Homesteaders’ Market, so you can order right away or at any convenient time prior to the cut-off time.
How do I order?
Each Monday evening an e-mail announcing the opening of the Market is sent to all registered customers. You can place orders from then until the cut-off at 7:30pm on Thursday. Orders are placed here on the website, ensuring prompt processing of your order while providing you with detailed information about each product and a receipt for your order.
When do I pay?
We accept cash, cheques (payable to the specific Grower), debit, e-transfer, or credit cards when you pick up your order. Because we may have to adjust your total then (to account for extra items you decide to purchase from the Growers’ Market-day table, or for items that were unexpectedly unavailable), we do not accept advance payment on the website. As an alternative, Members may make deposits into their Cariboo Homesteaders’ Market account and have all future orders debited from this account.
When and Where do I pick up my order?
Unless indicated otherwise by a specific Grower, from 10:00am to 2:00pm on Saturdays customers can pick up their orders at 6313 Horse Lake Road (watch for marked day sign just east of the Horse Lake Elementary School).
How can I sell through this market?
During the development of this Market, we encourage any interested ‘Grower’ to contact us about joining our list of Farmers/Producers/Artisans. Please e-mail the Market Manager at Howie@CaribooHomesteader.com with any questions. As mentioned elsewhere, all customers and Growers on the Homesteader’s Market must be Members. Customers (after two trial orders) are asked to pay a $20 (taxes included) annual membership fee. Growers fees are $50 (taxes included) annually and, of course, they are encouraged to be customers of the other Growers! To participate, Growers must agree to and comply with the Guidelines for Growers and pay a modest 5% of gross sales to help cover the basic operating costs of the Market (more details covered in the ‘Guidelines’).
What if I cannot pick up my order?
The Market Manager pays the Growers for you when they deliver your items to the Market. Therefore, any order that is not picked up will be charged to your account and you will be responsible for payment. In an instance where you are unable to pick up your order, perishable items will be donated to a worthy agency, but you are still responsible for full payment. Every effort will be made to store non-perishable items for later pick up, but eventual receipt of these items cannot be assured. Likewise, if you don’t pick up these non-perishable items, you are still responsible for payment.